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For a quicker response, be sure to tell us the actual email address used on your account, and include any supportive information that could be of help to us in answering your question.

KNOWN ISSUES:

• For members having trouble logging into the App: We identified an issue with AT&T users trying to access the App on mobile data. We are working with them now to ensure this gets corrected as soon as possible. In the meantime, we recommend either using your mobile browser or the app only when connected to a wi-fi network.
• We noticed an issue with using the "All Ethnicities" tag filter in search. This issue can be resolved by hitting "Reset All" and clearing the filters. 
• Unfortunately, Seeking is not currently available on the iOS App Store.
• Due to the high demand for new memberships, you may experience a delay in approving your profile, text or photos. Please be patient, we are working to process all updates as soon as possible. If you are an existing member with an approved profile, and have added new text or photos, it may take up to 3 days for the review process. Make sure you have filled out all of your profile content in your profile settings, also ensure you’ve activated your email. Please avoid submitting additional updates until your pending profile, text or photos are approved.

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